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only getting 3g after switch today

  • 14 November 2022
  • 5 replies
  • 129 views

Userlevel 1

Please somebody help. I have upgraded to iPhone 14 and switch from EE to I mobile. I’m only getting 3G which is very frustrating. Can anyone help as I don’t seem to be able to contact anyone from i mobile and the live chat isn’t working

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Best answer by andewhite 14 November 2022, 16:43

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5 replies

Userlevel 8
Badge +9

Maybe there’s a network fault @Ann Warren.

Check for faults online at https://www.three.co.uk/support/network_and_coverage/network_support.

 

Userlevel 1

Thank you so much I wouldn’t know to do that! Seems there is a fault 

Userlevel 1

 

Userlevel 8
Badge +9

Was your screenshot from your iPhone 14, because it shows you’ve got a 4G network connection @Ann Warren?

 

Userlevel 1

Yes but I wasn’t at that postcode so it is down hence no 4G which is good 

Why iD Mobile?