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Order processed.

  • 26 February 2022
  • 3 replies
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J
Rank
Userlevel 1

I received 2 emails. The first one was stating that they received my order and they would be processing it. The second email came around 2 hours later that had said - 

  "We have now processed your order. You will receive an update with tracking details once it has been dispatched

We hope you enjoy your purchase.

Kind Regards,

The iD Team"

Am I correct in thinking that everything has gone through fine and I should expect my phone to be delivered on the next working day? I am a little confused so any advice would be very grateful and appreciated. 

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Best answer by Rory 27 February 2022, 10:48

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3 replies

Rory
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Userlevel 5
Badge +6

Hey @Jamie91, sounds like everything’s gone through as expected! If you’re unsure, I’d recommend dropping the Live Chat team a message.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
J
Rank
Userlevel 1

Thank you for getting back to me. I had got an email this morning that it had been shipped so everything is good ☺. 

Rory
Rank
Userlevel 5
Badge +6

Glad to hear that @Jamie91, enjoy your new phone! :)

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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