Question

PAC code

  • 26 April 2023
  • 3 replies
  • 39 views
Kian Millns
Rank
Userlevel 1

Hi,

I’ve just joined ID mobile and submitted the pac code I received from giffgaff when I was requesting an account. It all looked to go through ok and I chose the 28th as my switch date. None of the emails I’ve had mention the switch and I can’t see anything about it on the app, just that I can switch my number if I have a pac code. How can I check that the transfer is going to go through? Just thinking that it’s a BH weekend so I’m not going to be able to do it until next Tuesday if the request hasn’t been processed. Thanks

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3 replies

andewhite
Rank
Userlevel 8
Badge +9

If you’ve got a record of the PAC given to iD Mobile, for further assistance with this try contacting iD privately on Facebook (by using Messenger), or Twitter (by DM) @Kian Millns. 

The support team work until 8pm on weekdays (6pm at weekends and bank holidays).

Kian Millns
Rank
Userlevel 1

Thank you 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Kian Millns,

Has the port since completed or did you need help?

Mohammed

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