Question

PAC code help for my Dad

  • 4 December 2023
  • 1 reply
  • 18 views
Danielle Williamson
Rank

Hi, my dad has forwarded his pac number and details to ID mobile but it’s still not transferred after 5 days.

any help please?

thank you 

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Danielle Williamson,

Welcome to the Community!

Did he select a date for the transfer?

If the old number has disconnected with the old network it sounds like there may be a file exchange delay.

If you aren’t the account holder, we would need the account holder to contact us directly.

 

Kash

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