PAC Code isn’t recognised

  • 15 July 2023
  • 1 reply
  • 25 views
Rachael Louise
Rank

Hello. I need to transfer my old number over please. I have a PAC code but the online system doesn’t recognise it. Can you help please?

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Rachael Louise ,

Welcome to the Community!

Have you entered your transaction number that starts with the number 4? You should have received this in your welcome email.

If you still have issues, please let us know and we can message you.

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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