I am trying to transfer my old number to my new iD mobile sim but it is presenting with an error message. I have checked that all the details are correct. Any ideas on what the problem is?
PAC code not working
Userlevel 1
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Userlevel 8
+9
The transaction number must start with the number “4”
Try entering your SURNAME using all CAPITAL letters.
🤞
Userlevel 1
‘
Userlevel 1
The transaction number must start with the number “4”
Try entering your SURNAME using all CAPITAL letters.
🤞
Thanks
Yep transaction number starts with a 4, either entering surname capital letters or not does not seem to solve the problem..
Userlevel 8
+9
Okay
Customer care agents work until 8pm on weekdays (6pm at weekends).
🍀
Userlevel 7
+4
Hi
Have you managed to contact us via the methods mentioned above by
If not and you still require assistance please let us know here so we can get in touch.
Tom
Userlevel 1
Hi
Have you managed to contact us via the methods mentioned above by
If not and you still require assistance please let us know here so we can get in touch.
Tom
All sorted! Thank you both
Userlevel 7
+7
Glad to hear that it is sorted.
If you require further assistance, please let us know.
Kash
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