Question

PAC code problem

  • 18 September 2022
  • 2 replies
  • 46 views
A
Rank

I changed over from GiffGaff to ID on the 14th September, entered my PAC code and all was being processed, the number was supposed to change but it hasn’t. Now my old number isn’t working but it hasn’t been transferred over either so not sure what to do? 

This topic has been closed for comments

2 replies

andewhite
Rank
Userlevel 8
Badge +9

I’d recommend contacting the iD social media team, using facebook (with Messenger), or Twitter (by DM (direct message)). They’ll be able to assist you regarding your PAC submission and the problems with your iD account.

Out-of-hours messages left on facebook or Twitter are handled when the iD social media team next start work.

Hope you get it sorted @Alyas.

Mohammed
Rank
Userlevel 7
Badge +10

I changed over from GiffGaff to ID on the 14th September, entered my PAC code and all was being processed, the number was supposed to change but it hasn’t. Now my old number isn’t working but it hasn’t been transferred over either so not sure what to do? 

Hello @Alyas,

Have you managed to get this sorted?

What date were you given for the port?

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?