Hey, I’ve entered all my details to transfer my old number with a PAC code, etc, but it is saying ‘There is an issue with your PAC’ Please can you help me? Thank you
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Hey, I’ve entered all my details to transfer my old number with a PAC code, etc, but it is saying ‘There is an issue with your PAC’ Please can you help me? Thank you
[REDACTED PICTURE]
Hi
We can help with this! It looks like the transaction number is incorrect.
I’d recommend getting in contact with our Facebook or Twitter teams or even our Live Chat team so we can grab the correct transaction number for you!
Alternatively if you’d prefer we can get in contact with you here, let us know!
Tom
Hi Tom, I’ve been on holiday, hence the delay in responding. I’m not on Facebook or Twitter (I don’t have a smartphone yet) so could you please get back to me with my transaction number.
Thanks, Emma
Hi
Thank you,
Rory
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