Hi there
I have tried to top up my ID account but I have received this message ''Sorry, there has been a problem processing this request''.
Can you please help
Thank you
Dejan
Best answer by andewhite
View originalHi there
I have tried to top up my ID account but I have received this message ''Sorry, there has been a problem processing this request''.
Can you please help
Thank you
Dejan
Best answer by andewhite
View originalOkay
Good luck
This can happen if the billing address for your iD Mobile PAYG account is not the same as the card holder address.
Good luck
Hi
I have updated the address, but still the same response: ''Sorry, there has been a problem processing this request''.
Thank you
Hey
Hope you’re well!
Okay
Good luck
This was going to be my next suggestion. I’m pleased to hear
Cheers
Mohammed
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