Question

Pay Bill

  • 8 May 2023
  • 1 reply
  • 8 views
Craig Hart New
Rank

Money has come out my account for my bill twice and bounced back. I have now tried to log into the account to say my details are wrong. Then I go to recover password and get these details arnt right. And the same for forgotten username or email? And all is asked for is my name and phone number and year I was born. And somehow it still can't access my account could I have someone contact me ASAP to sort this as I need this sorting thanks.

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1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Craig Hart New 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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