I tried to pay my bill meanwhile with 3 different credit-cards.The answer is always: “Oops, your payment was unsuccessful. Please check your details and try again.” What can I do? Any ideas? I tried it about 10 times, at least.
Best answer by Kash
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+9
Perhaps the address in your iD account online isn’t exactly the same as the card holder address
It seems UK financial regulations now require these two addresses to match.
+7
Hi
Welcome to the Community!
As
If the name and addresses match, please try on a different device or browser.
Kash
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