Question

Phone number switching request

  • 14 November 2023
  • 2 replies
  • 51 views
S

Hi,
Yesterday I requested to switch my number to ID by providing the PAC code.
The website response was not clear and I didn’t get an email confirmation. How can I confirm that ID received my switching request?

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Best ask iD customer service about your PAC submission @SMathew, using the online iD Live Chat service at https://idmobile.co.uk/live-chat (works via a popup window in a browser). 

The agents work until 8pm on weekdays.

 

Kash
Rank
Userlevel 7
Badge +7

Hi @SMathew,

Welcome to the Community!

I hope that you managed to get through to somebody via Live Chat.

Please let us know if you require further assistance.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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