Question

Phone received but SIM card not received

  • 29 August 2023
  • 2 replies
  • 13 views
S
Rank

Hi,

I received my iphone today but did not receive the id mobile sim so I cannot set up my number. Was the sim card meant to be sent out with the phone? If so, I have not received it. Please help. 

 

Thank you. 

Samreen 

This topic has been closed for comments

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Did you purchase the iPhone SIM free, or did you select a plan with a monthly set of allowances with the handset, @Samreen Razaq? 

Tom
Rank
Userlevel 7
Badge +4

Hi @Samreen Razaq 

 

Sorry to hear this, have you purchased a pay monthly plan or a SIM free device?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?