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Phone stolen/lost and need to block it but cant access my accounts or create an account

  • 6 February 2022
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T
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Hello I’ve lost my phone and want to block the sim so it cant be used however I cant get into any of my ID mobile accounts and it wont let me request a password change or anything, 

 

thanks

Tom

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Best answer by WelshPaul 6 February 2022, 23:41

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WelshPaul
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Here you go:

Alternatively, chat to us and one of our agents will assist you. If Live Chat is unavailable, call our automated telephone service on 0333 003 7777 from a landline or other mobile. (Charges may vary).

See: https://www.idmobile.co.uk/help-and-advice/lost-and-stolen

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