Phone warranty

  • 13 June 2023
  • 4 replies
  • 236 views
balddave73
Rank

Hello,  I was wondering if my phone is still under warranty as its 13months old and will no longer charge.  Could you let me know if this can be fixed under the warranty

 

Kind regards

Dave

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4 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @balddave73 

 

This would depend on the device you have, is the device damaged cosmetically? Had any water damage?

 

Is your device an iPhone? Google? Samsung? Motorola?

 

Tom

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balddave73
Rank

Hi Tom

It's a Samsung and it's just stopped charging 

andewhite
Rank
Userlevel 8
Badge +9

I think most Samsung devices have a 2-year warranty @balddave73. 

Contact Samsung online at https://www.samsung.com/uk/support/repair/, or you can discuss a repair by visiting any Currys store. 

Tom
Rank
Userlevel 7
Badge +4

Hi @balddave73 

 

I’d recommend the same as @andewhite above, your device likely has 2 years of warranty and it’ll be worth speaking either directly to Samsung or taking the device to a Currys store.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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