Question

please help i still havent received my sim

  • 13 April 2023
  • 4 replies
  • 33 views
S
Rank

I ordered a SIM only deal nearly 2 weeks ago and still no sign of my sim card please help I can't get through to customer services or live chat it's very frustrating 

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4 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Seenile83 

 

Glad to hear that, let us know if you need anything else.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
Rank

It did get sorted thank you Kash I waited ages then when I put the post up in here it came the next day, tha k you for your help

Kash
Rank
Userlevel 7
Badge +7

Hi @Seenile83,

Welcome to the Community!

Did you manage to get this resolved?

If you still require assistance, please let us know and we will PM you.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
andewhite
Rank
Userlevel 8
Badge +9

It sounds like your iD SIM card has been lost in transit @Seenile83. 

You can pick-up your free replacement SIM card from any Currys store - otherwise, you may need to persevere with the live chat service, which seems to be overwhelmed at the moment.

🍀

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