Even though the network bars on my phone are full there seams to be a problem with the network in E16 area (indoors and outdoors) as I can't make phone calls (they are not going through) or use mobile data. Even if a phone call goes through, the person on the other end can't hear me.
I haven't come accross the same issue in any other area in UK or abroad.
I've checked the network coverage via your website and I've tried everything else suggested in your help articles - no luck.
My son who also uses ID mobile has the same problem in E16 area.
Please look into it as it's not very convenient and I've never had such an issue with other operators