Question

Port not completely transferred.

W
Rank

Hi,

I requested to keep my old number. But this has been switched off and had not been moved across. I have restarted my phone and it is still not working. 

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

There can be several hours between your ‘old’ provider’s SIM becoming inactive, and your number switching to your ‘new’ iD SIM @Wendybarrows.

I had no service for 5-hours the day my number was transferred to iD Mobile.

🍀

Tom
Rank
Userlevel 7
Badge +4

Hi @Wendybarrows 

 

Are you still having issues with this?

 

Ports can take up to 10pm on the day they’re set for.

 

Tom

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