Hi
Five weeks ago I upgraded my contract to a monthly fee of £7 and 20 GB data from
the existing £6 per month / 2GB.
I received a new sim but did not activate it as I wish to keep my existing number as per instructions.
To date my data allowance has not been increased
Today I have attempted to upgrade [again] to the same contract £7 pm / 25GB data. this time.
I wish to keep my own number but for some reason I am being asked to obtain a PAC number to close off my old provider.
As my old provider " IS " IDMobile a PAC number should not be required.
Is there any way to actually speak to somone ? Live chat never works.
Many thanks
Best answer by andewhite
View original