Any idea what this means?!
Dear Mr Nunn
We’re sorry but we’ve had to cancel your order (120486632) as it didn’t pass our internal security checks.
Internal checks are carried out for the safety of our customers and we apologise for any inconvenience caused.
Regards,
+9
Hello
I suspect this means when iD Mobile’s automated decision-making system compared the information you input at the time you ordered, with information from the credit reference agency, there were some minor mismatches - probably a name/s or address/es or both.
Frustrating, but it means you should avoid trying to ordering again from iD for at least 30 days, because it could affect your credit rating.
You should contact Equifax PLC if you want to see your credit reference details - this is the agency iD use - anyway, good luck.
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