I was wondering why my recurring charge has changed from £36 to £53 when I haven’t changed my plan ?
recurring charge
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Userlevel 8
+6
What does your monthly bill say?
last months recurring charge was £36 which is my contract agreement.
this months is £53…
but no outstanding balance from previous and no payments outside of my contract owed as everything is unlimited.
Userlevel 8
+9
last months recurring charge was £36 which is my contract agreement.
this months is £53…
but no outstanding balance from previous and no payments outside of my contract owed as everything is unlimited.
Have you downloaded the PDF copy of your £53 bill, and checked where charges to your account have been allocated
Userlevel 7
+7
Hi
Please let us know if you would like further assistance or clarification once you have checked the breakdown of your bill.
Kash
I have checked the breakdown of the bill and there is no extra costs i to cover plus my account has a cap limit which wasn’t used at all, just finding this weird. I didn’t know the price of a contract could change with a phone without being told.
Userlevel 7
+4
Hi
Have you changed your billing date recently?
The bill should show the date range that it concerns, is that 30 days or longer than 30 days?
Tom
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