Solved

Refer a Friend Status Not Showing

  • 21 January 2023
  • 3 replies
  • 143 views
Aeron Davies
Rank

Hey

I cannot see a “Status” option for the refer a friend scheme - I did refer a friend over 4 months ago and can see no update.

 

Please can someone from ID staff let me know / PM me.

 

Thank you

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Best answer by Mohammed 24 January 2023, 14:41

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3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Aeron Davies,

Sorry to hear you’ve not yet received it.

Did you complete the form and generate and send the link to a friend.

Then did the friend enter their details and make a valid purchase followed by linking their account number?

This is usually required for the refer a friend claim to be valid.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Aeron Davies
Rank

Hi Mohammed,

Yes, a valid purchase was made and details uploaded. Couple of months ago after the details was uploaded, the stutus was showing as pending.

But I can't locate the status button now and it's been a few months since the purchase. 

 

Thanks

 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Aeron Davies,

No problem.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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