Question

refund


I've been chasing the 100 pound I spend on a head set but returned next day delivery I've left emails , chats on here and no reply the phone was signed next day wayyyyy within cool down period 2 days and was back by the 3rd I'm due refund off 98 pound , tracking bh721913665gb they can't deny it but have not replied to nothing ! 


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2 replies

Userlevel 8
Badge +9

Hello @dsavie190689,

This community isn’t real time so it could be several days before iD read your post.

If your live chats haven’t solved the issue, I suggest contacting iD Mobile through a PM on their facebook or twitter social media platforms.

It’s best to contact iD between 9am - 6pm - that way you can PM with a real person, and a more timely response to any questions asked.

Anyway, good luck.

 

Userlevel 5
Badge +6

Hi @dsavie190689, just checking in to see if you managed to get this sorted?

 

Thank you,

Rory

Why iD Mobile?