My wife has recently joined iD Mobile. We are sure that when my wife joined iD Mobile we registered her, but we could be wrong.
When we tried to Register/Log In/Password Change today iD Mobile refuses to recognize her details. iD Mobile send her texts/messages her ‘phone works, but to register or log in is a no go area. Interestingly we are not the only ones. How do we open the iD Mobile website and App? Can human being help?
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+4
Hi
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We wouldn’t register an iD Mobile account for them ourselves, the app/website would need to be registered to by the user themselves.
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If the user is having issues with the website/app I’d recommend a different browser/device.
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Tom
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