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Reporting Fraud

  • 3 January 2023
  • 1 reply
  • 59 views

I am not an ID mobile customer.

I have just received a  final demand notice letter for an account that has been set up in my name.

There seems to be no phone number to contact regarding this, no email address, and your Live Chat service is eternally busy.

 

 

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Best answer by Kash 3 January 2023, 18:52

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Userlevel 7
Badge +7

Hi @FinalDemand,

Welcome to the Community!

So sorry to hear that you have been a victim of fraud.

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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