Okay, so a couple of days ago I did the switch form. It said that, yesterday (as in the day after), between 8am and 10pm, the switch would be complete. Got a text at 11am ish during yesterday, saying it's done. Great!
It is not done. And to be clear, I did the switch form in the MORNING 2 days ago.
Everything goes through in my old number (good!), EXCEPT. Text messages.
I've found (thanks to a user on this forum) that there's a setting (in my Samsung s20 ultra phone) in the Messages app, that whether it's ticked or not alters what number my texts go from!!!!! (TO BE CLEAR, OTHER PEOPLE ARE RECEIVING TEXTS FROM MY NEW NUMBER, WHICH WOULD IMPLY TO ME THE SWITCH IS NOT COMPLETE. GREAT.)
So in Messages app > 3 dots > Settings > Chat settings, there is an option at the very top, "Chat features." (also says, "Chat one-on-one or in groups over WiFi or mobile networks without using text messages". When it is switched on, my texts go from the new number (BAD). When it is switched off, the texts go from my old number from my old o2 contract (good, the number I wanted to keep).
Why on earth am I having to have that option switched OFF to text off the ONE number I should now have ? Also, if texts can send as the new number as well, when it's turned on, that would imply to me that my sim is using both numbers simultaneously in the first instance. It's almost 10am the following day from my 11am text. This doesn't make ANY sense to me.
It also really doesn't help that I can't just ring and speak to a human being about this, I've had to sprawl all of this out.
There are many things I would like to do with my Thursday morning. This is not one of them.