I am currently a the Isle of man, have been previously with no problems, but now I am unable to access any internet services, phone calls work fine but no data, my roaming is set to on on the app, phone has worked previously as well so it not those settings, cannot even get onto live chat with ID for any help. Anyone got any ideas
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Userlevel 8
+9
Perhaps the APN name has changed for some unknown reason
The APN for iD Mobile should be “id” (in lowercase).
You can also get assistance from iD privately using Facebook Messenger, or by Twitter DM.
The customer support teams work until 8pm on weekdays.
Userlevel 7
+7
Hi
Welcome to the Community!
Just checking if you still require assistance with this?
If so please get back to us here.
Kash
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