Hello, my husband and I bought two mobile phones with SIM cards for two years contract two days ago from Currys, but at the time of purchase, the seller told us that our tariff will not change for two years, but today, when our packages were sent, we found out that for both contract 10 pounds per month will be added and we decide to cancel please help us please
Thank you so much
Roya
Best answer by andewhite
View original
+9
The person in Currys was incorrect. Your plans won’t increase in price until April 2024.
If you bought your phones in a Currys store, go back and cancel in-store - you’ve got 14-days to change your mind.
+10
Hey
As
The CPI Increase is stated in the Terms & Conditions, but this will be applicable in April 2023 for plans purchased after the1st November 2022 and before 1st February 2023.
If you just purchased 2 days ago, then the CPI Index for 2023 won’t apply to you until 2024 as mentioned above.
You can find info on this here
Mohammed
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