My Samaung Galaxy A51 phone keeps freezing and turning itself off. Its very frustrating. i have a year left on my contract and would like to know how to stop this happening. Please help
Best answer by WelshPaul
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Userlevel 8
+6
Factory reset the phone and if that doesn't resolve your issue take it to a Samsung service center to be repaired under warranty. Samsung phones come with a two year warranty.
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Phone keeps turnin off and onÂ
Userlevel 7
+10
Hello
Sorry to hear that.
Which device is it you’re using and when did you purchase this?
Was this a device you got from us?
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Mohammed
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