Hi I’ve just ordered a new phone and I e put the shipping address to where I currently am but it says it is only available from the 18/01/2024 but I have been offered a new house and it’s meant to be ready for 04/01/2024 so I won’t be able to recieve it if it doesn’t come before January what can I do?
Perhaps call the iD sales team for assistance.
Have your order reference number handy
You can contact iD sales on 020 7139 1397, during normal office hours..
Hi
It’s possible the order from ourselves could be delivered earlier, however we wouldn’t be able to confirm that.
We’ll be able to change the delivery address if you wish, please let us know if you would like us to get in touch to do this, alternatively the sales team may be able to help as suggested above by
Tom
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