Question

Short term account suspension

  • 13 January 2024
  • 1 reply
  • 30 views

I am going travelling for a few months and would like to suspend my ID mobile account during this time and then reactivate with the same number when I'm back. Can I do this? I have a rolling 1 month contract.


1 reply

Userlevel 7
Badge +7

Hi @Jimskin1,

Welcome to the Community!

Unfortunately freezing/pausing your contract isn’t something that we offer.

You can look at changing to a cheaper plan whilst you are abroad.

 

Kash

Reply


Why iD Mobile?