I upgraded to a new phone and my SIM card still hasn’t updated and I can’t use my number and I don’t have service so I can’t even use mobile data. How do I fix it?
Best answer by Bethan_rose
View originalI upgraded to a new phone and my SIM card still hasn’t updated and I can’t use my number and I don’t have service so I can’t even use mobile data. How do I fix it?
Best answer by Bethan_rose
View originalHi
Have you managed to sort this out?
Have you registered an iD Mobile app/website account before? If not we may need to activate the SIM manually, please let us know if you still need assistance here so we can reach out.
Tom
Hi, I have the sam problem as Bethan, can you assist please?
Sim card is showing no network, I have followed the instructions on the sim card leaftlet which states to activate the sim. However it needs to send a activation code to my telephone number but I cant receive it as I have no service?
You’ve probably got a broken or damaged SIM.
Order a replacement SIM online, or pick-up a replacement SIM from any Currys store.
Hi, I have the sam problem as Bethan, can you assist please?
Sim card is showing no network, I have followed the instructions on the sim card leaftlet which states to activate the sim. However it needs to send a activation code to my telephone number but I cant receive it as I have no service?
Hi
Glad to hear that your issue is resolved.
If you require further assistance, please let us know.
Kash
My problem has been fixed
Hi
If you still require assistance, please let us know here and we will get back to you.
Kash
Probably a broken or damaged SIM it that case.
Order a replacement SIM online, or pick-up a replacement SIM from any Currys store.
That’s the one I’m using but it wasn’t working in my old phone either
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