I upgraded to a new phone and my SIM card still hasn’t updated and I can’t use my number and I don’t have service so I can’t even use mobile data. How do I fix it?
Best answer by Bethan_rose
View originalI upgraded to a new phone and my SIM card still hasn’t updated and I can’t use my number and I don’t have service so I can’t even use mobile data. How do I fix it?
Best answer by Bethan_rose
View originalHow many iD SIM cards have you got
Have you got the iD SIM card used in your ‘old’ phone?
If your ‘old’ iD SIM card fits in your new phone, it should work when used in your ‘new’ phone.
That’s the one I’m using but it wasn’t working in my old phone either
Probably a broken or damaged SIM it that case.
Order a replacement SIM online, or pick-up a replacement SIM from any Currys store.
Hi
If you still require assistance, please let us know here and we will get back to you.
Kash
My problem has been fixed
Hi
Glad to hear that your issue is resolved.
If you require further assistance, please let us know.
Kash
Hi, I have the sam problem as Bethan, can you assist please?
Sim card is showing no network, I have followed the instructions on the sim card leaftlet which states to activate the sim. However it needs to send a activation code to my telephone number but I cant receive it as I have no service?
Hi, I have the sam problem as Bethan, can you assist please?
Sim card is showing no network, I have followed the instructions on the sim card leaftlet which states to activate the sim. However it needs to send a activation code to my telephone number but I cant receive it as I have no service?
You’ve probably got a broken or damaged SIM.
Order a replacement SIM online, or pick-up a replacement SIM from any Currys store.
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.