Where can I find the order number from my recent purchase of a SIM card?
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Userlevel 8
+9
If you ordered from the iD website, your order number would normally be displayed online after you submitted your order details.
Thereafter it appears in the iD order acknowledgement email, and the iD order complete email.
Have you receive any emails from iD Mobile
I did receive emails from iD Mobile regarding my order, but I no longer have them
Userlevel 8
+9
Okay Sam Harper, community members can’t look at your iD account.Â
If you don’t mind waiting, I’m sure someone from iD will try and assist here in due course. Alternatively, use the online iD live chat service, Facebook Messenger, or Twitter DM, to speak to iD customer support.
The agents work until 8pm on weekdays.
🤞
ThanksÂ
Userlevel 4
Why didn’t you keep id’s e mails; seems foolish.
I had what I'd ordered, so I didn't deem it necessaryÂ
Userlevel 7
+4
Hi
Â
Have you managed to retrieve your order number/transaction number?
Â
Should you require any assistance with your order, please let us know.
Â
Tom
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