My wife has a new phone today & get message *Sim failure* each time I switch on. I have tried all troubleshooting tips but none are working. HELP please
To add, new phone is an Iphone 14 & her previous was an Iphone 11. Sim is also saying Sim failure when placing into the Ipjhone 11
I have cleaned the sim & tray gently. Switched to airplane mode & turned off & on again. None of these have worked.
+9
Not working in different handsets - sounds like you need a replacement SIM card from iD,
This forum article explains your options for getting a replacement SIM.
+7
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Kash
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