Order number is [REDACTED] and unable to find the order by one of your chat representative. SIM hasn’t arrived, now want to cancel the order.
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Userlevel 1
Hi
When did you order the SIM bearing in mind it’s currently a Bank Holiday weekend in the UK.
Please cancel my order.
Userlevel 8
+9
Please cancel my order.
Alternatively, look at https://www.idmobile.co.uk/help-and-advice/returns-cancellations.
Userlevel 7
+4
Hi
We’ve sent you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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