I took out a pay monthly plan for SIM only one week ago but still haven’t received the SIM card. The email said it should be received in 3 working days as it will be sent 1st class Royal Mail. Where is it please?
SIM not received
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Userlevel 8
+9
iD say elsewhere 3-5 working days. Did the Royal Mail have a strike day recently?
Also, the Bank Holiday on the 19th has probably delayed things further.
Because this forum is mainly a place for iD users to help one another, I’d suggest asking iD about your SIM delivery - in my experience the iD social media team are most helpful, and you can contact them using facebook (with Messenger), or Twitter (by DM (direct message)).
Out-of-hours messages left on facebook or Twitter are handled when the iD social media team next start work.
Anyway, good luck
Userlevel 7
+10
I took out a pay monthly plan for SIM only one week ago but still haven’t received the SIM card. The email said it should be received in 3 working days as it will be sent 1st class Royal Mail. Where is it please?
Hey
Have you since had this delivered or a replacement sorted? If not, we can send a PM here and look into this further for you.
Mohammed
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