Question

Sim only card now needed

  • 16 May 2023
  • 2 replies
  • 13 views
Doreen Bettany
Rank

How do I cancel a sim only card that I am not going to use?

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2 replies

Doreen Bettany
Rank

I ordered a sim only card for my granddaughter but she has changed her mind, the direct debit has been set up in my name. We haven’t used the Sim card. How do I cancel it?

Tom
Rank
Userlevel 7
Badge +4

Hi @Doreen Bettany 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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