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SIM Only upgrade, will I keep my number?

  • 18 March 2022
  • 1 reply
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I currently have a SIM Only monthly contract that I started in 2017. On the app I’m being recommended some newer and better SIM Only upgrade deals. If I take one of these SIM upgrade deals will I keep my number or not?

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Best answer by terrywebbs 18 March 2022, 20:54

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@Kim_40 

As long as you use the upgrade link from your account or within the app you will keep your existing number! You will then get confirmation email of the ‘upgrade’ process but be aware a replacement SIM will also be posted out, you can choose to ignore this or insert and activate it from within the app (still keeping your original number)

It is recommend you upgrade\replace your SIM with the replacement but only if you have a very old SIM.

 

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