Question

sim sent to old address

  • 30 December 2022
  • 1 reply
  • 7 views

I changed to a sim only contract but my new sim is being sent to my old address. I've changed it in the app but looks like it's too late! Not sure what to do... 


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1 reply

Userlevel 7
Badge +4

Hi @Karen Wookey 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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