My 4g speed is at 0.67Mbps download today. I live in E16. Please fix it
Best answer by andewhite
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Hi I live in E16 and I’m getting 0.67Mbps download speed in my house on 4G. I checked three and they said theres no issues in my area.
Userlevel 7
+10
Hello
Sorry to hear that.
What’s the full postcode of the area you’re having issues at?
Coverage speeds vary but we don’t provide a minimum guaranteed speed due to many factors.
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Mohammed
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Userlevel 7
+10
Hey
Sorry to hear about the speeds.
We don’t guarantee a minimum speed on our network.
Have you just joined us or is this a recent issue that was previously fine?
What’s the full postcode of the area?
Mohammed
Â
I just joined the network.
Userlevel 8
+9
Looks like there might be a service issue in your areaÂ
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Userlevel 7
+10
Hey
As above, there seems to be an isuse in your area that could be impacting this.
We don’t have any time-frames showing.
If you’ve just joined and unhappy with the coverage, you have 30-day returns for iD contracts purchased from us and 14-days if purchased via Currys.
Mohammed
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