I've just upgraded to a pay as you go sim card only, however this was delivered to the wrong address and they have denied receiving it. I don't need the sim card, as I can still use my current one for my upgrade. Does anyone know if this stolen sim could be used and activated by this person. Can I get it stopped so that they can't use it?
Best answer by andewhite
View original
+9
Use the live chat service to report the SIM has been lost.
iD will disable your lost SIM, and this will prevent it from being used.
Good luck
+10
Hello
This isn’t entirely correct, as reporting a SIM Card as lost will suspend services.
You can still do this and request a replacement SIM Card though.
That said, it’s not possible to activate a SIM Card from just the SIM card serial number.
You would need to log into the account first and then activate it.
The SIM serial number for a blank SIM is not tied directly to your account.Â
It’s only recorded on your name for the order that’s all.
Mohammed
Â
Thanks for the help, I used chat and they explained that they can't activate the sim.
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