My subscription has been increased to £28.50 for the past three months. However, my subscription plan was for £9.00 per month. This, would you please refund me the differences and keep my subscription plan at £6.00 or less. Nevertheless, I was offered a discounted rate at o2 for £6.00 per month with 5GB. Let me know if you can match the offer. Thank you!
Hi
Welcome to the Community!
Have you purchased any add-ons that may have increase the bill amount?
I would advise that you check your bill for a full breakdown of the charges.
If you wish to change your plan you can take a look at your plan change options via your account.
Kash
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