Question

Switched, some people cant call me

  • 1 December 2023
  • 3 replies
  • 31 views

Since switching over to ID last week + porting my number. Some people can't contact me, it says number not available. It seems its people that are on O2 or BT ? 


3 replies

Userlevel 7
Badge +7

Hi @Adam Higgins,

Welcome to the Community!

Did you port over from O2?

Is it an issue with calls and texts or just calls? Are you able to call out to those numbers?

 

Kash

Hi Kash

Ported from Sky, I can call & message everybody. Its just people calling or messaging me. They can call me through WhatsApp

Adam 

Userlevel 7
Badge +7

Hi @Adam Higgins,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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