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Switching date: No porting date selected

  • 10 September 2023
  • 2 replies
  • 60 views

Good afternoon!

When I registered for ID Mobile I asked for a switch and selected a date, but in my welcome email it says "Switching date: No porting date selected". I've tried to make the switch on the website but it says there's an error. How can I check that the porting will actually take place? Thank you. OC

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Best answer by andewhite 11 September 2023, 13:31

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Userlevel 8
Badge +9

You’ll probably need to use the online iD Live Chat service to get assistance with this @Olivier Catel.

The agents work until 8pm on weekdays.

Userlevel 7
Badge +7

Hi @Olivier Catel,

Welcome to the Community!

Just checking if you got some assistance with this.

If you still require assistance, please let us know and we can help.

 

Kash