My 12 month ID Sim only deal is due to end. I have found a new, better Sim only deal with ID. Do I have to cancel my first contract and then take out a new one or can I take out a new one then provide the PAC code from my old one to switch over and cancel the old one?
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Hi
If you wish to keep your number with iD Mobile it would be best to look at upgrading.
Have you taken a look at your upgrade options via the app?
You can check this via My Account> Manage My Plan> Check if I can upgrade.
Let us know if you still require assistance with this.
Kash
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