Question

Switching ID Sim only deals

  • 2 December 2022
  • 1 reply
  • 29 views
Greig Farmer
Rank

My 12 month ID Sim only deal is due to end. I have found a new, better Sim only deal with ID. Do I have to cancel my first contract and then take out a new one or can I take out a new one then provide the PAC code from my old one to switch over and cancel the old one? 

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Greig Farmer,

If you wish to keep your number with iD Mobile it would be best to look at upgrading. 

Have you taken a look at your upgrade options via the app?

You can check this via My Account> Manage My Plan> Check if I can upgrade.

Let us know if you still require assistance with this.

Kash

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