I requested to keep my old number 2/3 days ago and nothing has happened. I’ve tried doing it again and it says number and pac code is wrong 🤷♀️
switching numbers
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Userlevel 8
+9
Hello
Quickest way to get this sorted is the iD LIVE CHAT service.
Make sure that you chat between 9am - 6pm.
Chatting in these time periods will ensure there’s a real person at iD dealing with your request.
You should also type “talk to a person” after connecting - this avoids the 24/7 bot.
Anyway, good luck.
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