I have tried switching my number from Vodafone and have come up with an error message saying "something went wrong". I haven't used my PAC code before. It's still within it's expiry date. My transaction code (which begins with a 4) seems to be right. All the details are correct to be honest. Can anyone help me work out how to switch to my previous number? Can I request a new PAC code?
Switching Numbers Error
Userlevel 8
+9
Hey
Talk with an advisor at https://idmobile.co.uk/live-chat (via popup window in a browser).
The advisors work until 8pm on weekdays (type “talk to a person” to avoid the 24/7 chat-bot).
🍀
Userlevel 7
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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