Question

talk to customer services


Userlevel 1

Can anyone please tell me to contact customer services ? I like to pay bill, which doesn't work. Like to phone someone where there is no cap rubbish ? How to leave 1D and how much it'll cost?  Etc


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3 replies

Userlevel 8
Badge +9

You can’t talk to customer services - iD Mobile are 100% online for help and support.

Fire-up Live Chat to contact iD, so a customer service agent can look at your iD account while you’re in the chat, and hopefully explain what’s going on.

To get an iD agent, type “talk to a person” after you get connected on the online chat. 

To find out how much it will cost to leave, try sending the text message “INFO” to 85075.

Anyway, good luck.

 

Userlevel 8
Badge +9

Call 7777 from your iD phone and there should be an option to pay your bill.

Userlevel 8
Badge +9

You can also get help & assistance from iD Mobile by contacting them privately via their facebook page or Twitter page. 

The facebook Messenger option is usually quickest.

Why iD Mobile?